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Guest Policy | Excellent Andamans

Welcome to Excellent Andamans 🌴

At Excellent Andamans, our goal is simple β€” to help you enjoy a smooth, safe, and memorable holiday in the Andaman & Nicobar Islands.

This Guest Policy explains how bookings, payments, cancellations, and tours work, so there are no surprises later.

Booking & Payments

  • Booking is confirmed by paying 50–70% of the package cost
  • Government photo ID of all travellers is mandatory
  • Flight arrival and departure details must be shared
  • Full name, age, and gender of each traveller is required
  • Remaining amount to be paid 2 days before arrival or on arrival before services start

Cancellations & Refunds

  • 10 days or less: No refund
  • 11–20 days: 50% deduction
  • 21–30 days: 25% deduction
  • Above 30 days: Refund after basic charges

Additional Points

  • β‚Ή2,500 per person cancellation charge applies after advance payment
  • Peak Season (15 Dec – 15 Jan): No refunds
  • Premium resorts may have stricter cancellation policies

Flights & Peak Season

  • Flights included in packages are non-refundable once booked
  • Airline delays, cancellations, or rescheduling are beyond our control
  • If guests arrive later at their own cost, the tour will continue
  • No refund for missed services or days

Hotels, Ferries & Local Services

  • Hotels, ferries, and vehicles are operated by third parties
  • Original government photo ID is required at all checkpoints
  • Punctuality is important to avoid itinerary changes

Guest Conduct

  • Guests must behave respectfully with staff, locals, and other travellers
  • Services may be stopped without refund in case of misconduct
  • Violation of laws or safety rules is not permitted

Unforeseen Situations (Force Majeure)

  • Tours may be changed or cancelled due to weather, government orders, pandemics, or natural disasters
  • Refunds, if applicable, follow the cancellation policy
  • Additional costs due to delays may be borne by guests

Safety, Valuables & Activities

  • Guests are responsible for their valuables
  • Adventure activities are optional and undertaken at own risk
  • Third-party operators manage such activities

Website-Ready Policy Summary

Cancellation Policy

Days Before Arrival Charges
≀10 days No refund
11–20 days 50% deduction
21–30 days 25% deduction
>30 days Refund after charges
  • β‚Ή2,500 per person cancellation fee applies
  • Peak Season (15 Dec – 15 Jan): 100% cancellation
  • Jurisdiction: Andaman & Nicobar Islands only
Β© Excellent Andamans | Guest Policy

Our Office Address

Address: Behind veterinary Hospital Bathubasthi, Sri Vijayapuram(PortBlair), South Andaman, Andaman and Nicobar Islands , Pin code:744105

Payment Methods

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